Clever Agents: The Future Of Customer Service
Moreover, in our pattern, we found considerable proof of visual design elements being determinants of social parts. Researchers investigated the variables CMC (8 OBS, e.g., Candello et al., 2017), agent look (7 OBS, e.g., Lee et al., 2019), kinesics (3 OBS, Van Es et al., 2002), and entrainment (2 OBS, Read more…